Chic Concepts - offering support solutions for Tourism and Hospitality services

St. Vincent
Francelia Marksman - Facilitator |Consultant
Belvedere, P.O. Box 1703
St. Vincent & the Grenadines
Tel: 784-496-CHIC (496-2442)
784-457-CHIC (457-2442)
Email: /
Chic Concepts - offering support solutions for Tourism and Hospitality services

Chic Concepts is focused on tourism and hospitality services to assist in advancing your initiative & building your business for success.

Services include:

  • Consulting

  • Event Management

  • Human Resource Development and Training

  • Assessing


  • Development of Operational Procedures and Services manuals

  • Ongoing evaluation of property specific procedures in relation to global trends

  • Food and Beverage Management by Menu

  • Cost Controlled Kitchen Operations

  • Employee Efficiency Training

  • Product Sourcing

  • Mystery Shopping

  • Operational Audits / Analysis / Recommendations

  • Interim Management

Event Management

  • Consultation

  • Venue selection, set-up & breakdown

  • Catering Services

  • Event Welcome & Registration

  • Support Service / Liaison

  • Meet, Greet & Transfer services

  • Equipment Sourcing

  • Tours and Activities Coordination

  • Invitations Design, Distribution & Stationery

  • Composition of Guest Lists and RSVPs

  • Data Sorting and Compilation

  • Event Debrief & Follow-ups

Human Resource Development and Training

  • Training programs (customised and general)

  • Application collection, screening and short listing

  • Performance monitoring, personnel administration and development

  • Individualised Assessments / Coaching / Mentoring

  • Informal format using set objectives to improve proficiency of tourism and hospitality practitioners


  • Operational Assessments

  • Property assessments for international ratings, and agency and association affiliations

  • Student practical assessment and proctor services

  • Periodical employee assessments