Chic Concepts

Chic Concepts is focused on tourism and hospitality services to assist in advancing your initiative & building your business for success.

Services include:

• Consulting
• Event Management
• Human Resource Development and Training
• Assessing

Consulting

• Development of Operational Procedures and Services manuals
• Ongoing evaluation of property specific procedures in relation to global trends
• Food and Beverage Management by Menu
• Cost Controlled Kitchen Operations
• Employee Efficiency Training
• Product Sourcing
• Mystery Shopping
• Operational Audits / Analysis / Recommendations
• Interim Management

Event Management

• Consultation
• Venue selection, set-up & breakdown
• Catering Services
• Event Welcome & Registration
• Support Service / Liaison
• Meet, Greet & Transfer services
• Equipment Sourcing
• Tours and Activities Coordination
• Invitations Design, Distribution & Stationery
• Composition of Guest Lists and RSVPs
• Data Sorting and Compilation
• Event Debrief & Follow-ups

Human Resource Development and Training

• Training programs (customised and general)
• Application collection, screening and short listing
• Performance monitoring, personnel administration and development
• Individualised Assessments / Coaching / Mentoring
• Informal format using set objectives to improve proficiency of tourism and hospitality practitioners

Assessing

• Operational Assessments
• Property assessments for international ratings, and agency and association affiliations
• Student practical assessment and proctor services
• Periodical employee assessments